About Us

Golden Coast was the UK’s largest independent distributor of wet leisure products to the trade before becoming part of the Pollet Pool Group in 2022.
We achieved that position by understanding exactly what our customers needed to support their own businesses and providing it for them.

We know our customers are looking for the right product at the right price but we also know that they are looking for more than that.

Innovation. In a rapidly changing industry we are constantly sourcing and providing new, innovative products that satisfy their customer’s needs be that to save energy, be more environmentally aware or enjoy the latest design trends.

Customer service. The service we provide is tailored to each individual customer. Our sales and support teams build a relationship with customers that put their needs first.

Knowledge. It is impossible to overestimate the value of knowledge in today’s wet leisure industry. From technical product knowledge to marketing know-how, we keep you up-to-date on everything that could be of value to your business.

These attributes, and others, make Golden Coast a remarkably good fit with the Pollet Group. Both businesses were family owned; both support the beneficial impact that new technology can have on energy saving and sustainability in the wet leisure industry.

Looking forward it seems clear that Golden Coast and the Pollet Pool Group working together, while retaining their own identities, will prove to be a dynamic move for future growth that will develop our business by helping our customers to grow and indeed help support the wet leisure industry as a whole.

 

 

Whenever his phone rings, Luke already knows the answer you are looking for.

Whenever his phone rings, Luke already knows the answer you are looking for.

‘Yes, we’ve got that’, or ‘Yes, we can get that’, is what you want to hear.

Our job is to provide the parts, products and answers that your business needs and so, as far as we are concerned answering your call with, ‘the computer says no’, isn’t doing our job properly.

Our drivers are always happy to go the extra mile for you.

Our drivers are always happy to go the extra mile for you.

Our own fleet of specialist delivery vehicles and drivers do weekly runs to every regional area.

All our drivers are experienced in handling awkward, fragile and heavy loads as well as being qualified to transport dangerous goods (ADR).

You can't overestimate the value of technical support in today's industry

You can't overestimate the value of technical support in today's industry

If you look across the entire sweep of the wet leisure industry, it encompasses a whole raft of skills, technical know-how and areas of specialist knowledge.

We recognise that and invest in it to give you the support and know-how that you need.

We offer all our trade customers marketing advice and marketing support.

We offer all our trade customers marketing advice and marketing support.

We support our customers with a catalogue of articles written specifically for this industry.

You look to us for engineering and technical support, well, it only seemed right that we provide you with business advice and marketing support too.

Everyone here knows that their job is to help you build your business.

Everyone here knows that their job is to help you build your business.

Before any of our products get built into a pool, they have to get delivered to the job.

That means that Emma, our Admin Manager, and her team have to get the right documents attached to it, from order number to delivery note to invoice. When you’re building a pool, she’s a good person to have on your team.

Innovative products keep the wet leisure industry moving forwards

Innovative products keep the wet leisure industry moving forwards

Good, old fashioned customer service has always been important to our business but our products move with the times.

Energy efficient, eco-friendly and beautifully designed. Those are the qualities that your customers are asking for.

Andy’s Answers! Thank you so much Andy. You have given me the confidence to carry out work that otherwise I may have passed on; in fact I have passed on for the last 2 years.

We endeavour to reply to emails within 1 working day. Alternatively you can speak to a member of the team direct by calling us on 01271 378 100.

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