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How to retain and motivate your staff even if you can’t pay them more

Posted on 29th August 2012 by Mark

Keeping your best staff is important for your wet leisure business and money needn’t be the key factor.

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Posted in Blog, Business Planning   |   Tags: employee, fair, flexible, fun, lead, leader, motivate, pool, respect, retain, sauna, spa, staff

Maintaining customer loyalty

Posted on 18th January 2012 by Mark

In this article we will look at ways of maintaining customer loyalty in the wet leisure industry.

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Posted in Blog, Sales and Selling   |   Tags: consistent, CRM, customer, flexible, loyalty, newsletter, personal, positive, referral program, relationship, reliability, satisfied, social media

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