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Sales and Selling

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6 reasons your customers might be going elsewhere.

Posted on 2nd April 2015 by Jamie

A simple, six-point checklist that you should put your business through at least once a year.

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Posted in Blog, Sales and Selling, Traditional Marketing   |   Tags: customers, design, innovation, pool, quality, sauna, service, showroom, spa, staff, wet leisure

How do you deal with being ‘too expensive’?

Posted on 20th August 2014 by Jamie

Price is, of course, always an issue so what do you do when someone thinks your ‘fair price’ is too much?

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Posted in Blog, Sales and Selling   |   Tags: benefits, cheap, expensive, features, on-line, pool, price, quality, sauna, showroom, spa, value, web

How many times must you meet a new customer before you make the sale?

Posted on 3rd April 2014 by Jamie

‘Touchpoint’ is the latest marketing buzzword and, oddly, it actually makes sense.

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Posted in Blog, Sales and Selling   |   Tags: Advertising, customer, marketing, open day, pool, PR, sauna, showroom, social media, spa, touchpoint, website, wet leisure, word of mouth

How to boost your sales in a tough market.

Posted on 8th October 2013 by Jamie

Statistics say the economy is getting better, but good sales are still hard to find. Here are four areas that you should be looking at to help keep your numbers up.

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Posted in Blog, Sales and Selling   |   Tags: cross sell, customers, enquiries, facebook, linkedin, loyal, marketing, network, pool, sales, sauna, social meida, spa, turnover, twitter, website

Tips on how to sell more saunas.

Posted on 28th July 2013 by Jamie

The sauna market is becoming increasingly lucrative for the wet leisure industry but how can you increase that revenue stream?

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Posted in Blog, Sales and Selling   |   Tags: bathing, design, health, investment, lucrative, luxurious, sauna, shop, showroom, spa, swimming pool, wet leisure, women

Customer satisfaction for the wet leisure industry

Posted on 26th April 2013 by Jamie

Customer satisfaction builds word of mouth referrals, a healthier profit margin and can help grow your business. So what issues do you need to consider on this important topic.

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Posted in Blog, Sales and Selling   |   Tags: business, customer, feedback, grow, premium, profit, referrals, satisfaction, service, social media, wet leisure, word of mouth

What Women Want

Posted on 18th April 2013 by Jamie

According to a recent survey, women are the primary decision maker in purchasing decisions in 85% of households. Are you listening to them?

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Posted in Blog, Sales and Selling   |   Tags: advice, buying, consumers, control, decision, female, health, listen, pool, purchasing, quality, recommendations, sauna, service, spa, talk, woman, women

‘I don’t mind paying a bit more.’

Posted on 1st March 2013 by Jamie

Even in today’s price conscious world, there is something that people are prepared to pay a premium for. What could that be?

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Posted in Blog, Sales and Selling   |   Tags: competitor, customers, hot tub, information, knowledgeable, lowest, polite, pool, premium, price, prospect, service, spa, spend, staff

Getting the price right

Posted on 8th January 2013 by Jamie

Establishing the right pricing structure for your wet leisure business is one of the most important business decisions that you have to take. This article looks at some of the factors that you should consider when making those decisions.

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Posted in Blog, Sales and Selling   |   Tags: cheap, competition, cost, margin, mark up, price, profit, reputation, service, turnover, value, wet leisure

How to keep your customers happy

Posted on 2nd November 2012 by Jamie

In this article we have some sound advice on how to give good customer service in your pool, spa or sauna business.

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Posted in Blog, Sales and Selling   |   Tags: ambassadors, customer, good, happy, manage, recommend, satisfied, service

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