A shortage of staff skills was cited as a key issue for 2019 by trade members who anonymously took part in the recently published Wet Leisure Industry Survey.
When asked about what challenges they anticipate over the coming year, 20 percent of comments from participants related to difficulties in finding staff with the right qualifications and knowledge.
The struggle to find personnel with the appropriate training could in part be due to the poor availability of apprenticeships and courses, which has contributed to a lack of skill development within the wet leisure sector.
As an industry specialist and distributor, Golden Coast is dedicated to closing the knowledge gap and provides regular engineer training days designed to expand skillsets and teach new techniques — expertise that can then be passed on to new trainees.
“We work in a continually changing industry and training days are an investment in the future as they offer a lot of new product insight,” said Jamie Adams, Managing Director at Golden Coast.
Events such as water care days cover a variety of topics, including demonstrations, installation guidance and technical support, all based on real-life scenarios.
Customers can also benefit from factory visits to manufacturers such as Tylö, Speck and DEL, which offer a valuable opportunity to see first-hand how products are made.
“By sharing Golden Coast’s experience and technical skills we can help our customers and their engineers to be confident in the products they work with,” concluded said Jamie.
A range of online resources are available from Golden Coast, including its YouTube channel which hosts a wealth of the ever-popular Andy’s Answers videos, covering a tremendous range of subjects. Andy teaches viewers how to do everything from creating waterproof cable joins to installing a pump seal, as well as clearly introducing new products and their unique features.
The Golden Coast website also contains sales and marketing tools which can be used when training new staff.